Frequently Asked Questions

Information about us can be found here.

Absolutely, we do not and cannot sell food that is not first inspected and deemed safe for human consumption by the FDA. The FDA has been cracking down and tightening their inspections, so you can rest assured, if we sell a snack, it is 100% safe to consume.

Asian Snacktime sells a number of imported Asian snacks and goods. We have goods from countries all around East Asia such as Japan, Korea and China. All of our snacks are FDA approved and safe to consume and will bring you the joy and cultures of Asian confectionaries.

Expiration dates vary by product and should not be confused with “Best By" date. The “Best By" date which is included on many of our products indicates that the product is guaranteed to be fresh until that date. Products past this date are NOT expired and are still completely fine to consume. However at Asian Snacktime we only give our customers the freshest snacks available and will never sell a product past its “Best By" or within 3 months of its expiration date.

No, we currently do not accept orders by phone

First, Sign Up for an account.
Browse through our different categories of snacks or search for a specific snack in the search bar at the top of the page.
When you find what you want add it to your cart where you will be able to select the quantity desired.
To update quantity and prices of items click on Update.
To return to where you were click on Shop More.
If you are done shopping, then click on Checkout.
Then follow the on screen information to check out and make your payment.
Your order will be processed within 1 business day of being ordered and will be shipped shortly after.

If you have an account with us, your cart will be saved. The next time you come back, you can pick up where you left off.

There is no minimum order; however small orders that are shipped via USPS First Class will be shipped in a secured manila envelope instead of a box due to the fact that the box (7oz.) would push your order over the first class weight limit (13oz.). Although we do everything possible to secure the package, what happens to it after we hand it over the carriers is out of our control. There have been a few cases where the products were received slightly damaged. However they were still 100% fresh and safe to eat.

Signing up is quick and takes only a few minutes of your time. Just fill out our short registration form with your name, address, e-mail, and password. You will get benefits such as tracking previous and current orders which you cannot do without an account. (You must be 13 years or older or have a legal guardian’s permission to register with us.) Sign up now!

Once your order has been shipped from our warehouse, you will receive a tracking number through the email address provided. However this can only be done if you have an account and are logged in. If you do not have an account, you can register here. Registration is free and only takes a few minutes.

At any time before your order is shipped you may contact us to cancel or change your order. In the case of a canceled order, we will promptly refund your money and cancel your transaction. Orders which have already been shipped cannot be canceled and will be treated as a return. Please see Return Policy for more information on returns.

Returns are accepted only if the products remain intact and unopened. You will need to pay for shipping and you will also be charged a 15% restocking fee. Should there have been an error in your order on our part and you wish to return your order, then you will be given a full refund and we will reimburse you on shipping fees.

Yes, we ship worldwide however; international orders may take slightly longer to deliver due to the large amount of distance that the package must travel. Also, because international orders must go through customs checks delivery time may vary.

Sure, we can ship to both with no problem. Note that APO addresses should list the country as "USA" rather than the country you're actually in (Iraq, Kuwait, etc.).

When you order with us we will include a Goodie bag with free samples of our products along with your order. The size of your goodie bag is proportional to the size of your order and returning customers will receive a slightly larger Goodie bag. Also if you are a returning customer we’ll be sure to change up your samples so you can experience new tastes every order! Domestic orders shipped through USPS First Class are not eligible for a goodie bag due to the 13oz. weight restriction of domestic First Class Mail. International orders shipped via USPS First Class which weigh close to the 4lb. restriction may be given a 10% discount on their next order instead of a goodie bag due to the weight restriction of international First Class Mail.

We only operate on business days (Monday through Friday, excluding Holidays). However once shipped, carriers deliver based on their own schedules. For example USPS delivers Monday through Saturday whereas FedEx delivers Tuesday through Saturday.

Major Credit Cards – VISA, MasterCard, Discover, American Express
PayPal and Google Checkout
Check or Money Order
Please make check and money orders payable to Asian Snacktime. Your order will be processed immediately; however it will not be shipped until payment has been cleared. There is also a $50.00 charges on all bounced checks.

Payment can be sent to:

Asian Snacktime
39 Bowery PMB 961
New York, NY 10002

Please include your Full name and email address.

Yes, we accept credit cards PayPal and Google Checkout, which automatically convert foreign currencies. Checks and money orders are NOT accepted in foreign currency.

Yes, depending on the size of your order there is up to a 15% discount. If you wish to buy items by the case you can contact us here for a quote on the price of your order.

Like many websites, we use "cookies" to enhance and speed up your shopping experience. A cookie is a piece of data stored on your computer's hard drive that allows a site to identify you. Cookies cannot be used to access or steal personal account information. Please note that if you disable your browser from accepting cookies, certain features of the site may not work as intended.

Please feel free to contact us with any questions regarding your order. We will provide you with the most detailed information we have, however please note that after your order has been shipped, all we can provide you with is the information given by your tracking number. For further details on shipped orders, you will need to contact the appropriate carrier. (USPS, UPS, FedEx)

Yes. We keep our SSL Certificate updated and take every precaution to protect your private information you provide to us and to prevent misuse of it. Information such as your credit card numbers will be encrypted as it transfers to us so that it cannot be read by others. Please note that while we put in place these safeguards to protect your personal information, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

We use your information only to process orders and to inform you of special offers and discounts. We will never release your personal information to ANYONE unless you have granted us explicit permission to do so.